Kaizen in Healthcare: How to Improve the Patient Experience

In the ever-evolving healthcare landscape, patient experience is paramount to providing quality care. Kaizen, the Japanese philosophy of continuous improvement, has found its way into the healthcare industry, empowering medical professionals to enhance patient satisfaction and outcomes. In this enlightening article, we delve into the application of Kaizen in healthcare, exploring practical approaches to optimizing

Going to the Gemba

The term Gemba comes from Japan. It is translated to mean the actual place, or the place where something happened. When it comes to the workplace, the concept of Gemba is used specifically for encouraging supervisors, managers, and others in leadership to spend time not only in their offices but also out on the shop

Effective Lean Problem Solving

Business Meeting

Solving problems in a business setting is an important part of the Lean methodology. Using Lean strategies, a company can better identify what problems exist, pinpoint the root causes, and come up with the right solutions to get the best results. Learning about how to effectively use Lean problem-solving techniques can help any business to

Going Lean: Push vs Pull Production

Pull system in a facility

Lean manufacturing aims to eliminate wastes and improve productivity, primarily by operating on a pull system known as just-in-time (JIT) production. The JIT method is opposite to push systems on the spectrum of supply chain management and can often be the barrier for a company going Lean. In a push system, production is scheduled to

Muda, Mura, and Muri: The Three Wastes

Identifying waste using the 3 Ms can help you more easily set goals and create conditions that avoid unnecessary repetition of efforts (muda), unevenness of those efforts (mura), or efforts that cause strain (muri). By focusing improvement activities on eliminating the non-value-adding parts of the production process, balance between capacity and load can be achieved.

A Lean Transformation: Tool Organization

Organized Wrenches

Going Lean means implementing a culture of continuous improvement, and constantly try to identify and eliminate the 8 types of waste: defects, waiting time, extra motion, excess inventory, overproduction, extra processing, unnecessary transportation, and unutilized talents. It’s critical in Lean to evaluate all areas in a facility for waste, even less obvious ones. One area

Why Six Sigma Root Cause Analysis is a Great Tool

Six Sigma Root Cause Analysis

Making Improvements with Six Sigma Root Cause Analysis When things aren’t going the way they should, it can often be quite difficult to identify what is actually causing the problem. Despite the fact that it can take a lot of work, root cause analysis is extremely important because of the fact that it will allow

Causation vs. Correlation in the Lean Business World

Causation vs. Correlation in the Lean Business World For anyone who’s had to sit through a year of high school statistics, and even for many of those who haven’t, you’re familiar with the phrase “correlation does not equal causation.” While many of us nodded our heads in agreement after some simple illustration, the impact of not